This is ridiculous. I can't believe (well, I can) that the NHL and Bettman have not fixed the issue of games being shown on the NHL Network (which hardly anyone gets) not being shown on Center Ice. We've been ripped off and given the bait and switch!!
Below is a letter that you can copy and paste (and edit to your situation) to send to Gary Bettman at firstname.lastname@example.org:
Dear Gary Bettman/NHL heads,
At the beginning of this year's NHL season, I paid an additional $145 to my cable provider to receive the NHL Center Ice package... which was advertised as allowing me to be able to watch every NHL game this season. It has been great, and I really love being able to watch so much hockey... especially my favorite team, the Detroit Red Wings, since I no longer live in Michigan and cannot get the local television feeds.
However, over the past couple months since the NHL Network has been introduced in the United States, there have been games that I have not been able to watch on the Center Ice Package... because they are only being shown on the NHL Network. I called my cable provider (Time Warner), and the friendly customer service representative told me that they do not offer the NHL Network to their subscribers yet. Even if they did -- as I assume based on the way it is with the cable/satellite providers that do offer the NHL Network -- it would cost me an additional monthly amount to subscribe to the NHL Network.
This does not make sense at all to me and I think it is ridiculous, and ultimately, going to hurt the NHL fan base. Why should I have to pay more money than I have already paid, to watch NHL games, when I had already been told that I would be able to watch them all? Why isn't the NHL Network part of the Center Ice package??? Or why aren't the games shown on the NHL Network also shown on Center Ice??? Even if I could subscribe to the NHL Network, I wouldn't, because I feel like I am being completely ripped off. I am a huge hockey and NHL fan, and this whole TV debacle really makes me think twice about giving any more of my money to the NHL... to television subscriptions, to tickets to games, to apparel, or to anything NHL related. I know that many other fans are starting to think the same way. Look at a lot of the popular hockey markets... Detroit, Chicago, New Jersey, New York, etc... attendance is down this year because the game is just getting to be too expensive to be a fan of. These ridiculous bait and switch tactics with your television contracts is only making the situation worse. Your average hockey fan just can't afford to spend this much money, just to be able to watch the games at home on their television!!
Wake up!! It really turns people off when you rip them off by pulling a bait and switch and not providing them with a product that was promised, and then to make them pay more for what they originally thought they would get.
Every hockey fan would truly appreciate any and every effort you could make to straighten this situation out and let fans watch the games that they were promised...
I am going to miss another game tonight... the Red Wings vs. St. Louis ... because this game is on the NHL Network, and NOT ON NHL CENTER ICE!!! Do I have any other options???
A very concerned and upset hockey fan...
(and maybe not one much longer)